Safety Precautions and Procedure Due to Coronavirus

04 03 2020


Harrogate Neighbours is well prepared for the COVID-19 outbreak. We have put measures in place to ensure the safety of all of our tenants, residents, relatives and visitors, whilst ensuring that our services remain available.

We ask you for your co-operation and ask you to contact us before visiting, so that we can give you further guidance on our procedures.

Please get in contact with us at the following phone numbers:

  • 9am to 5pm Monday to Friday 01423 888 777
  • Out of hours and weekends 07784 235 634


To all visitors and staff at Harrogate Neighbours sites

Due to the recent increase in the cases of Coronavirus in the UK, we would like to take every precaution possible to protect everyone who works within the organisation and those under our care and support.

If you have travelled abroad in the last 14-days to any of the effected countries or have been with anyone with suspected symptoms, please do not visit either site.

If you develop any symptoms, please follow the guidance issued by the Department of Health, which can be seen on our website.

If you are un-well, please let us know so we can support your colleagues/families/friends and we will ensure you are able to stay in regular contact.

To minimise the risk of cross infection it is important that you wash hands frequently and thoroughly with soap.   We are asking EVERYONE (THIS INCLUDES FAMILIES, AND OUTSIDE AGENCIES) to wash your hands when entering the building.  We will be monitoring everyone who enters the buildings.  Hand sanitizer is also available but should only be used after.

The safety of our residents, tenants and staff are foremost in our minds.  For this reason we are ensuring that our staff follow these safety and prevention measures:

  • Wash hands regularly.
  • Regularly wiping down surfaces with cleaning sprays or wipes.
  • When and where possible, maintain social distancing.
  • Avoid touching eyes, nose and mouth.
  • Practising and encouraging respiratory hygiene: Cover your mouth and nose with your bent elbow or a tissue to cough and sneeze. Dispose of the used tissue immediately. 
  • Staying informed and up-to-date about the recommended procedures and changes.

Stop working immediately and seek medical attention if suffering from fever, cough and/or difficulty breathing.

If you have any queries or seek assistance, please do not hesitate to contact us on 01423888777

Sue Cawthray CEO

Some links for further reading: